Corporate Offices: Why Facility Managers Choose CNS Cleaning Company

Aug 29, 2022

From a bottom-line perspective, the value of clean corporate offices is far-reaching.


Most Americans believe the condition of a workplace bathroom, which is a key component of any clean

corporate office, is one indicator of how a company values its employees.


That’s why more facility managers are choosing CNS Cleaning Company, a family-owned business with 200+ 5-star Google reviews and an A+ rating from the Better Business Bureau.


“Our work ethic is simple: We listen to our customers, respond quickly and do the job right the first time,” said CNS President Bill Dunn. “Our customers tell us we exceed their expectations—which is our goal.”


Filthy corporate offices can be costly, increasing the number of sick days among employees. For instance, a study found that a virus placed on a doorknob and tabletops in an office spread to about 50% of the workers and visitors within four hours.


And sickness doesn’t make employees happy. In fact, happy employees are 12% more productive, compared to unhappy employees who are 10% less productive.


But there’s a dependable cleaning company that can help facility managers with the burden.

Here are three reasons why facility managers choose CNS Cleaning Company for their corporate offices:


CNS Spends Time Listening


To begin every assignment, CNS conducts a walk-through of the property with the client. This conversation goes beyond documenting the square footage. More importantly, CNS’s cleaning crews spend the time listening. What do our clients want and need from our cleaning services? Where are the trouble spots? What was their experience with other cleaning services? (The company’s No. 1 referral comes from their competitors’ mistakes.)


Clients also met their assigned CNS operations manager on the first walk-though. Think of the operations manager as the concierge officer. If clients have any questions during their service, CNS team members will have the answer.


After consultation with clients, CNS also will schedule the ongoing cleaning services during the second walk-through to ensure the work has little to no impact on daily operations. Daily cleaning tasks include sweeping and vacuuming open spaces, wiping down surfaces, cleaning restrooms and emptying trash cans. Some of the weekly tasks include wiping the baseboards, polishing steel handles and cleaning inside refrigerators. Spot cleaning high ceilings and vacuuming HVAC vents are included in the monthly tasks.


At EDA Contractors in Bensalem, Pennsylvania, the warehouse and restrooms were an issue before they hired CNS. But since experiencing the ‘‘CNS Way’’, the headaches have gone away.


“Communications,” said Sade Carmichael, who is the executive personal assistant to the CEO at EDA Contractors, with a one-word summation of CNS’s market advantage. “How CNS communicates and follows up—it shows that they really care and that they value us as a client. It really sets CNS apart, as well as the cleaning.”


CNS Responds Quickly


When the Bank of Princeton needed a better commercial cleaning service during the initial stages of COVID-19, they found CNS, which uses a ground-breaking, antimicrobial nanotechnology that has been approved by the EPA and FDA. The state-of-the-art process protects premises from 99.9% of bacteria and viruses for 90 days. CNS doesn’t poison a property with disinfectants that only work for a few hours.


Instead, CNS Shield is a process that kills grime instantly and permanently by creating a bond with essentially all surfaces and then electrifying bacteria and viruses on contact. Using nanotechnology allows CNS to more safely and more effectively eliminate the potentially harmful contaminates that can make employees and customers sick.


CNS crew members will use electrostatic spraying that puts positively charged, saline-based particles into a building to pierce the protective shells of viruses and stops bacteria in its tracks. In areas where there is a heavy presence of computers and electronic equipment, CNS will use disinfectant fogging, which accomplishes the same objective with a gas that doesn’t require any wiping after the application.


The antimicrobial agent, which is registered with the EPA, instantly creates a bond with surfaces that protects employees and customers from deadly pathogens that include bacteria, mold and viruses for 90 days.


Ryan Cavicchio, who is Assistant Vice President of Facilities & Manager at Bank of Princeton in Princeton, New Jersey, said a healthy staff is extremely valuable to the company. That’s why he hired CNS and its latest technology.


The results have been impressive.


“Biggest thing is consistency,” Cavicchio said. “There is the same consistency throughout all locations. Issues are addressed and immediately followed up on. If there is a consistency problem, it’s always been followed with a solution.”


So would he recommend CNS?


“Absolutely would recommend—and I have to plenty of people we know,” Cavicchio said. “I am more than willing to be a reference. CNS is one of the best contracting companies I have ever worked with. From top to bottom, it’s just a very good company to work with.”


CNS Does The Work Right The First Time 


CNS provides a wide variety of commercial cleaning services for corporate offices, ranging from floor, window, carpet and upholstery cleaning to specialized restoration services, such as mold remediation, storm damage restoration, water damage restoration and fire damage restoration.


For example, the company’s cleaning crews clean all types of floors—including LVT, ceramic and luxury vinyl—and the company has the capabilities to restore marble and hardwood. They also strip and wax floors, taking the floor down to a base clean level before delivering a fantastic wet-look, clean-finish.


Dr. Benjamin Daniels, who is a clinical director at Equilibria, which provides psychological consultation in Philadelphia, Pennsylvania, said he is more than satisfied with his corporate office since hiring CNS for commercial cleaning.


“Well for starters, CNS shows up when they should and clean what is contracted,” said Daniels, who has had issues with other commercial cleaning companies. “In the past, we’ve received inconsistent services and so this has been a wonderful experience.


“We would recommend CNS because what you hire them to do, they do and perform well and at extremely competitive rates. They are overly involved and communicative, and we would highly recommend them.”

CNS cleaning crews have the training and expertise to get results quickly, transforming grimy, odorous venues into sparkling clean corporate offices.


To eliminate smudges on windows, for instance, the CNS team hand-dries every single window to complete the process. In other words, no company spends more time cleaning windows than CNS. And their clients like it that way.


For dirty carpets, CNS only uses distilled water, which removes 99.9% of the minerals, bacteria, pesticides and other contaminants that come with tap water. The company uses pre-spotting bonnet cleaning techniques to remove difficult stains and encapsulation cleaning methods to protect the carpet from future embedded stains and discoloration. 


For janitorial cleaning, CNS only uses environmentally friendly cleaning products on properties. There are no exceptions. The cleaning crews use backpack packs with HEPA vacuums, along with web-loop mops and microfiber rags to capture all the grime. Most importantly, CNS color-codes all the equipment and accessories, so we don’t cross contaminate the germs in the bathroom with the ones in the kitchen with the ones in the board room.


Bill DiGuglielmo, who is an operations manager at a Lifetouch National School Studio location in Bensalem, Pennsylvania, has had to switch commercial cleaning companies in the past when they didn’t meet his own standards. But then, he found CNS—a keeper.


DiGuglielmo said CNS lowered his cost based on frequency. Even with the lower cost, he said, the quality drastically improved. He said CNS stands out from competitors in commercial cleaning in several important areas: “Honesty, reliability, work ethic and work performed.”


“They have provided excellent service from Day 1,” DiGuglielmo said. “What they said they would do, they have completely followed through. They are clearly a great company to work with and the quality work shows.”


Need help with your commercial cleaning needs? Contact CNS Cleaning Company today! Call (215) 985-1830




By CMC Team 17 Apr, 2024
Facility managers at local offices know there is one sure-fire way to get compliments around the office. They hire CNS Cleaning Company . “Yes, often we are told how clean our office is,” said Delco Admin’s Carol Gallagher. “CNS is really reliable, thorough and consistent. We know when their crews will be on side, so we never have to worry about the cleaning. The office is always left spotless.” Christina Martin, a materials scheduling clerk at Do Good Foods in Fairless Hills, Pennsylvania, also hears the compliments: “Everyone has made mention of the huge difference in how things look since we hired CNS Cleaning Company. The company has drastically improved the entire experience from quality to customer service.” For some, the lack of complaints rings loud. “In this industry, no news is good news!,” said Daria Larsen, who manages multiple properties, most Class A medial office buildings for Atkins Companies in West Orange, New Jersey. “Basic things that you take for granted when they are clean, such as restrooms and floors, are always clean since we hired CNS Cleaning Company—and they are always there for us!” CNS Cleaning Company, which is celebrating its 40 th year of continuous operations , continues to grow its family-owned business at a 30% annual rate. Since 1983, the award-winning commercial cleaning company has kept its clients’ facilities clean despite natural disasters, recessions and one pandemic. CNS President Bill Dunn said standardized procedures has made the organization more effective since upgrades were implemented in 2019. As a result, the company expects to double its revenue this summer. “We are an extension of our clients who entrust us with their offices,” said Dunn about the added value his company provides. “We strive to build long-term partnership with each client by going the extra mile. As a commercial cleaning company, our team members are often the first in a building and the last ones to leave. We help keep your places clean—and secure.” For four decades, the family-owned business has earned a BBB A+ rating and more than 200 five-star reviews online from clients who appreciate CNS’ attention to detail, oversight and responsiveness. The CNS Secret Behind Rave Reviews When customers call CNS, they notice something differently almost immediately because a team member answers the phone. And if that team member doesn’t know the answer to a question, they will commit to finding the answer—or the person who knows the answer—within 15 minutes. When the company begins an assignment, for instance, they spend most of their time listening on the walk-through with the client. If there are questions during or after a service, CNS offers attentive management oversight that is responsive to any concerns. Regarding the overall experience, the amount of attention spent on the details exceeds industry standards for commercial cleaning. Here’s a closer look at some of CNS’ popular commercial cleaning services for local offices: Commercial Cleaning: Floor Services CNS’s latest floor cleaning equipment—which can be as big as a Zamboni-sized auto-scrubbing machine or as small as a lawnmower-sized auto-scrubber from Swing machines to burnishers—exceeds customer expectations. The company’s auto-scrubber machines clean the floors by extracting the dirt and the water into a reservoir tank. Any hazardous or contaminated water would be shipped to proper waste hazardous disposal areas. To provide extra care, CNS cleaning crews also strip and wax floors, taking the floor down to a base clean level before delivering a fantastic wet-look, clean-finish. In order to recoat floors, they remove the top layers of wax and apply more coats: four to five coats on sealed floors and six to nine coats on unsealed floors. Because CNS uses state-of-the-art technology and equipment, it can clean all types of floors , including LVT, ceramic and luxury vinyl. They also restore marble and hardwood. Since hiring CNS, Carol said she has noticed significant improvements in accountability and customer service, when compared to other commercial cleaning companies. She said she would “definitely” recommend CNS to other local offices. “They are very dependable, reliable and always answer any request we have,” she said. Commercial Cleaning: Window Cleaning Services CNS cleaning crews specialize in wicking, which means they clean the rubber tip of the window cleaner after every wipe to ensure the window is streak-free. This level of commitment takes more time, but the family-owned business believes client satisfaction is worth the investment. The cleaning team also hand-dries every single window to complete the process. When it comes to exterior window cleaning , CNS cleaning crews will rappel down the sides of the buildings that are four floors or more. They will also use plywood to lay over pavers and landscaping to ensure they don’t leave a mark. Daria said she would recommend CNS to other facility managers. “CNS has a very caring staff, and someone is always willing to answer any questions or concerns we have.” Commercial Cleaning: Carpet Cleaning Services CNS cleaning crews are trained to clean, shampoo and remediate all mold from commercial carpets . Team members only use distilled water, which removes 99.9% of the minerals, bacteria, pesticides and other contaminants that come with tap water. To properly treat, the cleaning crews spray into the carpet an environmentally friendly solution, which adheres itself to the particles in the carpet. This process allows CNS to quickly remove large amounts of grime—up to 30,000-square feet—with a HEPA vacuum. Christina said she would recommend CNS to other organizations. She said “level of attention and care to us as a customer” makes the company stand out among the rest in commercial cleaning. “CNS makes us feel important every time. The involvement in the management of our site is amazing. You might find a cheaper company, but you will not find better quality or customer service,” she added. Are you looking for a commercial cleaning company that can deliver on customer care? Contact CNS Cleaning Company or call (215) 782-6025 today. 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